Noticeboard



We have taken steps to reduce risk of Coronavirus by reverting to telephone triage. This is to protect the most vulnerable of our patients as well as the staff.  When you ring us, our staff will ask you some questions to determine your condition.   Some of these questions may include if you have a temperature or a cough. These questions will help us to determine the best action to take but also helps protect our staff and other vulnerable patients.

Please DO NOT ATTEND THE SURGERY without a prior appointment.

When you do attend for either a GP or nurse appointment, we are also asking that once you have advised of your arrival you then return to your car and you will be called in.   We have closed our waiting room, again in an effort to control the virus.

We would also advise that for the present time we are no longer completing private reports, HGV medicals, life insurance forms etc., and would suggest that you may wish to attend a private clinic for these.

Reminder - we have online ordering for your repeat medicines which is our preferred way for you to order - please ask at reception for your first time unique log in so you can bypass the phone system.

When the Surgery is closed, please contact the GP Out of hours for the Southern Trust area which is 028 3839 9201. For our patients living in the South Eastern Trust Area your number is 028 9260 2204

Reminder to all patients: Please allow 72hrs (that's three full working days ) for repeat prescriptions to be issued.

We want to empower our patients to enable them to care for themselves and their loved ones for minor ailments. The Self Care forum website is designed for patients to access information on managing their symptoms themselves and advising when to seek medical help.

WEBSITE: http://www.selfcareforum.org/ or scroll down for some more information on specific ailments

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Here are links to some common ailments:

1 Sore throat how to treat your sore throat

2 Cough in adults how to manage your cough

3 Sinus infections how to manage a sinus infection yourself

4 Earache how to manage earache symptoms

5 Fever in children how to assess a child with a temperature

Practice Management

Miss Maureen Cummins

 

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

She will be happy to hear your comments – both good and bad.

Reception

Geraldine

Eithne

Faith

Eimear

Amy

Jamie

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.