Noticeboard



We have taken steps to reduce risk of Coronavirus by reverting to telephone triage. This is to protect the most vulnerable of our patients as well as the staff.  When you ring us, our staff will ask you some questions to determine your condition.   Some of these questions may include if you have a temperature or a cough. These questions will help us to determine the best action to take but also helps protect our staff and other vulnerable patients.

Please DO NOT ATTEND THE SURGERY without a prior appointment.

When you do attend for either a GP or nurse appointment, we are also asking that once you have advised of your arrival you then return to your car and you will be called in.   We have closed our waiting room, again in an effort to control the virus.

We would also advise that for the present time we are no longer completing private reports, HGV medicals, life insurance forms etc., and would suggest that you may wish to attend a private clinic for these.

Reminder - we have online ordering for your repeat medicines which is our preferred way for you to order - please ask at reception for your first time unique log in so you can bypass the phone system.

When the Surgery is closed, please contact the GP Out of hours for the Southern Trust area which is 028 3839 9201. For our patients living in the South Eastern Trust Area your number is 028 9260 2204

Reminder to all patients: Please allow 72hrs (that's three full working days ) for repeat prescriptions to be issued.

We want to empower our patients to enable them to care for themselves and their loved ones for minor ailments. The Self Care forum website is designed for patients to access information on managing their symptoms themselves and advising when to seek medical help.

WEBSITE: http://www.selfcareforum.org/ or scroll down for some more information on specific ailments

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Here are links to some common ailments:

1 Sore throat how to treat your sore throat

2 Cough in adults how to manage your cough

3 Sinus infections how to manage a sinus infection yourself

4 Earache how to manage earache symptoms

5 Fever in children how to assess a child with a temperature

Repeat Prescriptions

Requests for repeat prescriptions can be made in the following ways:

  • Online - via the link at the top of this page. New users need to get a simple registration form from surgery reception multicolour_pills
  • In person - there is a postbox at the dispensary window where you can put in a written request or repeat slip for your prescriptions.   This box is checked twice daily first thing in the morning and at lunchtime. Please ensure all your details are on any handwritten requests, name, address and the required items clearly marked. 
  • By post - send it to us with a stamped addressed envelope if you want it posted back to you.
  • By telephone - call 40650217 after 10:00.

Please allow a full three working days between ordering and collection.

Please note, our preferred option is online, as it's available all the time, there is less scope for mistakes and it makes the phones less busy.

Dispensing

We are a dispensing surgery – this means that you can pick up your prescribed medication at reception before you leave.

Medication Reviews

Patients on regular medication will be reviewed face to face at least once a year to check their chronic condition, and check that their present medication is just right.

symbol error 3Please allow THREE full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.