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Noticeboard

MAJOR DISRUPTION TO GP SERVICES

Dear Patients, we are changing computer systems on Thur 16th November 2017. This will create a major disruption to normal services for at least a week. We will made plans to put extra staff on but ask that you allow extra time to get prescriptions or appointments during this period.

The old system will stop at 3pm on Wed 15th November- we will deal with emergencies only after this time, then again emergencies only on Thursday 16th November AM. We will run a limited clinic on Friday 17th with urgent problems only and resume normal clinics from Monday 20th November.

If no face to face appointment is available, you may be offered a telephone appointment to help reduce pressure on the appointment system. Thank you in advance for your patience.

Please be advised we no longer do certain letter requests. Due to sheer demand on clinical related work which is our essential service - administration work such as insurance reports are done in the GPs own time at home. This is entirely voluntary and in order to protect essential services and GP burnout our Practice policy is to decline ‘letters of support’. The reasons : in most cases they are not needed and they hold no weight in decision making and therefore WON’T be done unless the third party requesting a letter (such as school or place of work ) writes to the Practice and specifies what details they would like in writing and then the GP will consider if deemed appropriate. 

When the Surgery is closed, please contact the GP Out of hours for the Southern Trust area which is 028 3839 9201. For our patients living in the South Eastern Trust Area your number is 028 9260 2204.

Reminder to all patients: Please allow 48hrs (that's two full working days ) for repeat prescriptions to be issued.

We want to empower our patients to enable them to care for themselves and their loved ones for minor ailments. The Self Care forum website is designed for patients to access information on managing their symptoms themselves and advising when to seek medical help.

WEBSITE: http://www.selfcareforum.org/ or scroll down for some more information on specific ailments

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Here are links to some common ailments:

1 Sore throat how to treat your sore throat

2 Cough in adults how to manage your cough

3 Sinus infections how to manage a sinus infection yourself

4 Earache how to manage earache symptoms

5 Fever in children how to assess a child with a temperature

Ballyward Surgery     

We are an innovative and caring GP surgery. We offer patient centred services at all times through trained, experienced and dedicated staff. We have two part-time GPs as well as supporting nursing staff and prescribing Pharmacists working in our medical team. We also have a Health visitor, a counsellor and podiatry service.

             WE ARE PROUD TO BE A DISPENSING PRACTICE.

For patients who are eligible for dispensing, we can issue your prescription and your medication on site.

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Stay well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Access

There is a designated parking space at the surgery with ramped access for wheelchairs. A toilet for disabled is also provided. All consulting rooms are located on the ground floor.

(Site updated 15/11/2017)
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