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Noticeboard

Welcome to our new staff ! Lynda and Eimear at the front desk and Marie are new Nurse. 

We recognise patients frustrations getting through on the telephones - and we are trying to address this-it is due to very high demand at peak times;

One way to help is that we now have online ordering for your repeat medicines - please ask at reception for your first time unique log in so you can bypass the phone system to order your medicines directly to your GP.

Due to sheer demand on clinical related work which is our essential service - administration work such as insurance reports are done in the GPs own time at home. This is entirely voluntary and in order to protect essential services and GP burnout our Practice policy is to decline ‘letters of support’. 

When the Surgery is closed, please contact the GP Out of hours for the Southern Trust area which is 028 3839 9201. For our patients living in the South Eastern Trust Area your number is 028 9260 2204.

Reminder to all patients: Please allow 48hrs (that's two full working days ) for repeat prescriptions to be issued.

We want to empower our patients to enable them to care for themselves and their loved ones for minor ailments. The Self Care forum website is designed for patients to access information on managing their symptoms themselves and advising when to seek medical help.

WEBSITE: http://www.selfcareforum.org/ or scroll down for some more information on specific ailments

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Here are links to some common ailments:

1 Sore throat how to treat your sore throat

2 Cough in adults how to manage your cough

3 Sinus infections how to manage a sinus infection yourself

4 Earache how to manage earache symptoms

5 Fever in children how to assess a child with a temperature

Ballyward Surgery     

We are an innovative and caring GP surgery. We offer patient centred services at all times through trained, experienced and dedicated staff. We have two part-time GPs as well as supporting nursing staff and prescribing Pharmacists working in our medical team. We also have a Health visitor, a counsellor and podiatry service.

             WE ARE PROUD TO BE A DISPENSING PRACTICE.

For patients who are eligible for dispensing, we can issue your prescription and your medication on site.

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Stay well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Access

There is a designated parking space at the surgery with ramped access for wheelchairs. A toilet for disabled is also provided. All consulting rooms are located on the ground floor.

(Site updated 21/05/2018)
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